Privacy policy

1. About This Privacy Policy

At Dovzari™, protecting customer information is an important part of providing a reliable online shopping experience.

This Privacy Policy describes how we may collect, use, process, disclose, and protect personal information when you browse our website, purchase Dovzari™ products, create or use a customer account, subscribe to marketing communications, contact our customer support team, or otherwise interact with our online Services.

By using our website, you acknowledge the data practices described in this Privacy Policy.

2. Personal Information We May Collect

The information we collect depends on how you interact with Dovzari™. When you place an order, create an account, contact us, or subscribe to communications, we may receive information such as full name, email address, telephone number, billing address, shipping address, order information, products purchased, customer service communications, account information, marketing preferences, and other information you voluntarily provide.

Payment-related information is processed through the payment services available through our checkout. Dovzari™ does not directly store complete credit or debit card credentials on our own servers after a transaction is processed. Payment processing may be provided by third-party payment providers such as PayPal or other authorized payment services displayed at checkout.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, referring website, pages visited, time spent on pages, website interactions, shopping cart activity, general location derived from technical information, and cookie or similar technology identifiers.

4. How We Use Personal Information

We may use personal information for legitimate business purposes connected with operating Dovzari™, including processing orders, customer support, website operations, security and fraud prevention, and marketing communications (where permitted). You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the message.

5. Cookies and Similar Technologies

Dovzari™ uses cookies and similar technologies (essential, analytics, and advertising cookies) to operate and improve our website. You can generally control cookies through your browser settings.

6. Shopify and Website Services

Our online store may be powered or supported by Shopify. Information submitted through our store may be processed by Shopify and other service providers. For additional information about Shopify cookies, you may review Shopify’s published cookie information: https://www.shopify.com/legal/cookies.

7 - 10. Service Providers, Partners & Disclosures

We may share information with trusted companies that perform services necessary to operate Dovzari™ (such as hosting, payment processing, fulfillment, and shipping). We may also use advertising, analytics, pixels, or cookies provided by third-party platforms such as Meta (https://www.facebook.com/privacy/policy), Google (https://policies.google.com/privacy), and AppLovin / Axon (https://legal.applovin.com/privacy).

Information may also be shared when reasonably necessary with professional advisers, government authorities, or as part of business transactions like a merger or acquisition.

11 - 16. Data Security, Retention & Your Choices

We use reasonable administrative, technical, and organizational measures intended to protect personal information. Dovzari™ does not require customers to email complete credit card numbers or banking passwords.

We may retain personal information for as long as reasonably necessary to fulfill orders, maintain transaction records, provide customer support, and meet legal requirements. Depending on your location and applicable law, you may have choices concerning how your personal information is used, including updating account details, correcting inaccurate information, or unsubscribing from marketing.

17 - 24. Additional Notices & Contact Information

Our products and Services are intended for general consumers and are not specifically directed toward children under 13. Personal information may be processed or stored internationally through Shopify and other technical service providers. We may update this Privacy Policy periodically, and the current version will be posted on this page.