Payment Option

At Dovzari™, we want purchasing your favorite drinkware to be straightforward from beginning to end.

Our checkout supports secure payment methods designed to make ordering simple while helping protect your payment information throughout the transaction.

Unless otherwise displayed during checkout, purchases on Dovzari™ are processed in: United States Dollars (USD)

Your available payment methods will be shown before you complete your order.

Pay with PayPal

Dovzari™ accepts PayPal as a payment option.

When PayPal is selected during checkout, you will be directed to PayPal’s secure payment environment to complete your transaction.

Depending on the options available to you, you may be able to complete payment by:

• Signing in to your existing PayPal account
• Using an eligible debit or credit card through PayPal’s guest checkout option

If guest checkout is available, you can enter your eligible card information through PayPal without creating a PayPal account.

Payment information entered on PayPal is handled through PayPal’s payment system rather than being directly processed by Dovzari™.

Credit & Debit Card Payments

We also support major eligible credit and debit cards available through our checkout system.

The specific card brands and payment options available for your order will be displayed during checkout.

Depending on your location and payment provider, supported cards may include commonly used domestic and international credit or debit cards.

How Card Payments Are Handled

For your protection:

• Dovzari™ does not directly store your complete credit or debit card details
• Payment information is transmitted through the authorized payment services used by our checkout
• Card transactions are processed using secure payment technology
• Available payment methods are confirmed at checkout

If your card is declined or a payment cannot be authorized, please verify that your billing details are correct and that sufficient funds or credit are available.

For issues involving bank authorization or card restrictions, you may also need to contact your card issuer.

Payment Authorization

When you place an order, your selected payment provider may perform an authorization check before the transaction is completed.

A payment may be declined for reasons including:

• Incorrect card information
• Billing address mismatch
• Insufficient available funds
• Card issuer restrictions
• Bank security checks
• International transaction limitations
• Payment-provider fraud-prevention measures

Dovzari™ does not control approval decisions made by your bank, card issuer, PayPal, or other payment provider.

If your payment is declined but your information appears correct, please contact the relevant payment provider or financial institution for assistance.

Currency

Unless otherwise indicated during checkout: All Dovzari™ orders are charged in USD (United States Dollars).

If your bank account or payment card uses another currency, your bank or payment provider may convert the transaction into your local currency.

Any exchange rate, foreign transaction fee, or currency-conversion charge applied by your financial institution is determined by that provider and is outside Dovzari™’s control.

Payment Security

Protecting customer payment information is an important part of our checkout process.

Dovzari™ uses secure checkout technology and works with authorized payment providers to process transactions.

Sensitive payment information is handled through the payment systems used during checkout rather than being stored directly by Dovzari™.

We will never ask you to send complete credit card details, card security codes, or online banking passwords to us by email.

If you receive a suspicious message claiming to be from Dovzari™ and requesting sensitive payment credentials, please contact us at: service@dovzari.com

When Is Payment Charged?

Payment is submitted when you complete checkout and confirm your order.

Your order will proceed to processing after payment has been successfully authorized or confirmed.

If payment cannot be completed successfully, the order may not enter fulfillment until the payment issue has been resolved.

Payment Confirmation

After successfully placing an order, you should receive an order confirmation using the contact information provided during checkout.

Please review your confirmation carefully and check:

• Products ordered
• Quantities
• Shipping address
• Billing information
• Order total

If you notice an issue with your order information, contact us promptly at: service@dovzari.com

Please include your order number whenever possible.

Possible Pending Charges

In some situations, your bank or payment provider may temporarily display a payment as pending while authorization is being completed.

Pending transaction handling and release times are controlled by the financial institution or payment provider.

If an unsuccessful checkout attempt continues to appear as pending for an extended period, please contact your bank or payment provider for more information.

Payment Questions

If you have a question about a Dovzari™ order or need help confirming whether an order was placed successfully, our customer support team is available to assist.

Email: service@dovzari.com
Phone: +86 15815559566
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM

When contacting us regarding an existing purchase, please include your order number and the email address used during checkout whenever possible.

For questions involving card authorization, account restrictions, exchange rates, or bank-imposed charges, your card issuer or payment provider may be best positioned to provide additional information.